Privacy policy

Last updated: December 30, 2025

This Privacy Policy outlines how Matcha Grl Cafe (“we”, “our”, “us”) collects, uses, and safeguards your personal information when you visit matchagrlcafe.com or make a purchase from our store (the “Site”).

1. Information We Collect

We may collect personal information when you:

• Browse our website

• Create an account

• Place an order

• Subscribe to our email list or marketing updates

• Contact us for support

This may include:

• Name and contact information (email, address, phone number)

• Billing and shipping details

• Payment information (processed securely through Shopify/third-party gateways)

• Order history

• IP address, browser details, and device information

• Cookies and usage data for analytics and site performance

We do not store full credit card information. Payments are processed securely through Shopify and approved payment providers.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver digital products and send download links

• Communicate order confirmations, updates, and support responses

• Improve site functionality and customer experience

• Send marketing or promotional emails if you have opted in

• Prevent fraud or misuse

You may unsubscribe from marketing emails at any time by selecting “unsubscribe” in your email footer.

3. Sharing of Information

We only share information with trusted third parties necessary to operate our business such as:

• Shopify (store and payment infrastructure)

• Payment processors (Shop Pay, PayPal, Stripe, etc.)

• Email marketing platforms (only if subscribed)

• Analytics and advertising platforms such as Meta, TikTok, Google (if enabled)

We do not sell or rent personal information.

4. Cookies & Tracking Technologies

Cookies help us enhance your browsing experience by remembering preferences, enabling cart functionality, and analyzing site activity.

You may manage or disable cookies in browser settings. Note that disabling cookies may impact website functionality.

5. Data Storage & Security

We take reasonable measures to protect your data; however, no online system is completely secure. By using the Site, you acknowledge potential security risks inherent in online transactions.

Your information may be stored and processed through Shopify servers or trusted third-party providers.

6. Your Rights (GDPR, CCPA & Global)

Depending on your region, you may have the right to:

• Request access to the personal data we hold

• Request corrections or deletion of your information

• Request restricted processing of data

• Opt out of marketing communications

• Request a copy of your stored data

• Not be discriminated against for exercising privacy rights

To submit a data request, contact us at:

info@matchagrlcafe.com

We will respond within the time frame required by applicable law.

7. Age Restrictions

Our website is not intended for children under 13 years of age. We do not knowingly collect information from minors. If you believe a child has shared personal data, contact us so we can remove it.

8. Policy Updates

We may update our Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted with a revised date at the top of this page.

9. Contact

For privacy-related questions or requests, please email:

info@matchagrlcafe.com